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Chat

Updated this week

How Can I Access the Chat Panel?

  1. You can open the chat by selecting the blue chat icon (←) on the bottom-right side of the screen.

  2. A chat panel will slide in with live messages.

If the chat is locked, you will see a notice stating 'Chat unlocks at Level 3'.


Why Is the Chat Locked at My Level?

Chat access unlocks at Level 3 to prevent spam and maintain a safe, high-quality community environment.

Level up by earning EXP through:

  • Completing offers

  • Completing daily challenges

  • Using potions

  • Winning the EXP reward from Spin the Wheel

Once you reach Level 3, chat becomes available automatically.


How Do I Open Chat Settings?

  1. Inside the chat panel, click the gear icon in the top-right corner.

  2. This opens Chat Settings, where you can customize your:

    • Display name

    • Username color

    • Chat icon

hese settings are also available in your Profile Settings. Changes apply instantly.


What Chat Tools Can I Use?

The chat has several basic built-in tools:

  1. GIF Button: Send GIFs in chat.

  2. Emoji Button: Add emojis to your messages.

  3. Message Input: Type and send messages to the community.


What Are the Benefits of the Chat Panel?

  1. Engage with the community, share experiences, and get tips.

  2. Stay updated on platform events, announcements, and new opportunities posted by other members.

  3. Participate in the Rain System for a chance to earn bonus rewards.


What are the chat rules and etiquette guidelines?

PrizeBear’s chat community is designed to be safe, welcoming, and respectful.

  • No spam or message flooding

  • No harassment, bullying, or personal attacks

  • No profanity, hate speech, or offensive content

  • No self-promotion or referral links

  • No misleading claims or false information

  • Respect moderators and follow all instructions

Violations may result in temporary or permanent chat bans.


PrizeBear's Chat Ban Policy

Why Do Chat Bans Happen?

Chat bans may be issued for reasons including:

  • Offensive, hateful, or discriminatory language

  • Spamming or flooding the chat

  • Promoting scams, referrals, or unrelated services

  • Harassing or targeting other users

  • Sharing personal information (your own or others’)

How Long Does a Ban Last?

  • Temporary Ban: Usually lasts from a few hours to several days, depending on the severity of the violation.

  • Permanent Ban: Issued for serious or repeated violations.

What Does a Chat Ban Mean?

  • You cannot send messages while banned.

  • Your PrizeBear account remains usable—you can still earn, complete offers, and withdraw.

  • The ban applies only to chat.

Can I Appeal a Ban?

Yes. If you believe your ban was issued incorrectly, you may contact support. Include:

  • Your PrizeBear username

  • Date of the ban (if known)

  • A brief explanation of why you believe the ban should be reconsidered

Not all bans are reversible, especially in cases of severe rule violations.


How Can I Close or Hide the Chat Panel?

  1. You can close the chat panel by selecting the X icon in the top-right corner of the chat panel.

  2. The panel will slide away, and you can reopen it at any time using the blue chat icon (←).

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