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Profile

Updated over 2 months ago

How Can I Access My Profile Panel?

  1. Log in to your PrizeBear account.

  2. Click your avatar in the top-right corner of the screen to open your Profile panel.

The panel displays:

  • Profile picture

  • Display name

  • Level and experience progress

  • Quick actions for Settings, Display USD, Help, and Logout


How Do I Switch Between Coin and USD Display?

  1. Open your Profile panel.

  2. In the Settings tab, find the Balance Display section.

  3. Toggle between Coins and USD.

Conversion rate: 1,000 coins = $1.00.


How Do I Change My Profile Picture?

  1. Open your Profile panel.

  2. In the Settings tab, click your current profile picture.

  3. Upload a new image from your device.

Your profile picture updates immediately after upload.


How Do I Update My Display Name?

  1. Open your Profile panel.

  2. In the Settings tab, enter your new name in the Display Name field.

Your display name updates immediately as soon as you make the change.

Alternatively, you can change your display name in the Chat Settings.


How Do I Make My Profile Private?

  1. Open your Profile panel.

  2. In the Settings tab, enter your changes in the Display Name input field.


How Do I Change My Username Color in Chat?

  1. Open your Profile panel.

  2. In the Settings tab, under Username Color, choose any color from the available palette.

Your chosen color is applied everywhere your username appears in chat.

Alternatively, you can change your username color in the Chat Settings.


How Do I Change My Chat Icon?

  1. Open your Profile panel.

  2. In the Profile Settings tab, under Chat Icon, choose any icon from the available options.

Alternatively, you can change your chat icon in the Chat Settings.


How Do I Change My Email Address?

  1. Open your Profile panel.

  2. Open the Email tab.

  3. Enter your new email address in the New Email Address field.

  4. Enter your current password.

  5. Click Send Verification Code.

  6. Retrieve the verification code from your current email.

  7. Enter the code to confirm the change.

Important: You will need to use your new email address to log in after the update.


How Do I Change My Password?

  1. Open your Profile panel.

  2. Open the Password tab.

  3. Enter your current password.

  4. Enter and confirm a new password.

  5. Select Update Password.​


How Do I Delete My Account?

  1. Open your Profile panel.

  2. In the Settings tab, scroll to the Danger Zone section.

  3. Select Delete Account.

  4. Type 'DELETE' to confirm.

  5. Enter your password.

  6. Click Delete Account to finalize.

Deleting your account permanently removes:

  • Your profile and all personal data

  • Your coin balance

  • All transaction history

  • All pending offers and rewards

  • All referral connections

Important: This action is irreversible. Once completed, all progress, earnings, and rewards are permanently lost.


What is the Help Center and Live Chat?

From the Profile panel, you can quickly access:

  • Help Center β€” Browse guides and detailed explanations for all PrizeBear features.

  • Live Chat β€” Chat with Bearbot or connect directly with a support agent.

If you don’t feel like reading Help Center articles, you can simply chat with Bearbot, our AI assistant that knows all PrizeBear features and guides. Bearbot is perfect for quick answers and clear explanations. If you need more help, just ask Bearbot to connect you with a PrizeBear support agent.

Alternatively, you can acces the Help Center and Live Chat from the Support section at the bottom of the PrizeBear website.


How Can I Log Out from PrizeBear?

  1. Open your Profile panel.

  2. Click Log Out.

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