Offer Tracking Explained: Ensuring Your Offer is Credited

Understanding How Offer Tracking Works

When you complete an offer, several systems work together in the background to verify your activity and award your reward. Here is what happens step-by-step:

1. You start the offer from PrizeBear.

You open a website (desktop offer), download an app or game, or begin a survey. This action triggers the tracking link, which identifies your device and session.

2. Your activity is recorded by the advertiser.

As you complete each required action, your device sends confirmation data to the advertiser’s website, app, game, or survey platform.

3. The advertiser sends completion data to the Offerwall or Survey Router

Once the advertiser verifies that all requirements were met, they forward the completion information to the Offerwall provider / Survey Router

4. The Offerwall or Survey Router forwards the completion to PrizeBear.

The Offerwall or Survey Router reviews the data, performs fraud checks, and then sends a confirmation to PrizeBear.

5. PrizeBear applies the reward to your account.

Once PrizeBear receives the approval, your reward is credited instantly or after the required validation time.Each Offerwall or Survey Router and advertiser may process tracking differently.

Some Offerwalls send completions in real time, while others send them in batches, meaning they deliver a group of completed offers at once instead of immediately after each user finishes.

Setting Up Your Device for Reliable Tracking

Modern devices, browsers, and privacy tools can accidentally block the tracking advertisers use to confirm offer completions. If tracking is blocked, the advertiser cannot verify your activity, and rewards will not be issued.

Offerwalls and Survey Routers now require stricter verification, making proper device setup more important than ever. To ensure offers track correctly, your device and browser must allow the necessary cookies, scripts, and tracking technologies.

Below are the recommended settings for each platform to help ensure accurate tracking.

Mobile Devices

iOS (iPhone and iPad)

Allow App Tracking so advertisers can validate your activity
Turn off Private Browsing and iCloud Private Relay, as both block tracking data
Note: Users under 18 or using child accounts may not be allowed to enable tracking permissions
Update the date of birth associated with your Apple ID

Android

Turn off "Do Not Track"

Web Browsers

Google Chrome: Allow third-party cookies and turn off "Do Not Track"

Microsoft Edge: Turn off Tracking Prevention

Safari (Apple): Disable "Prevent Cross-Site Tracking Protection"

Firefox: Disable "Enhanced Tracking Protection"

Other Technology Considerations

Wireless Routers

Some routers come with built-in ad-blocking or privacy filters that can interfere with offer tracking. Check your router settings or review the documentation for any features that may block ads, cookies, or tracking scripts.

Antivirus / Security Software

Certain antivirus or endpoint protection tools may block tracking elements. Verify that your software is not blocking cookies, scripts, or ads that are required for offers.

Accepting Cookies to Ensure Accurate Tracking

Always accept cookies when using PrizeBear and completing offers. Cookies allow our partners to track your activity, verify progress, and confirm completion. If cookies are declined or blocked, the offer may not track and you may not receive credit.

For the best results, enable cookies in your browser settings and avoid private browsing modes or extensions that block tracking.

Additional Tracking Mistakes and How to Avoid Them

Previously Installed Apps or Games

Offers can only be completed by new users of an app or game. If the app was ever installed on any of your devices (even years ago), the offer cannot track.

How to avoid this:

Only start offers for apps you have never installed before on any device
If you're unsure, choose a different offer to avoid wasted time

Deleting or Reinstalling an App During an Offer

Deleting an app breaks the tracking connection permanently. Reinstalling does not restore tracking.

How to avoid this:

Complete the offer fully before uninstalling the app or game
If you have limited storage, complete one offer at a time

Using VPNs, Proxies, VPS, or Device Emulators

These tools hide your real location or device identity, which violates advertiser rules and breaks tracking. Their use is prohibited and considered fraudulent toward advertisers.

How to avoid this: